120+ countries / 160+ lines, unlimited simultaneous devices, and no email required.
Route regions, connection protection, data, and refunds each address different needs. Start with your current use case, then decide what to do next.
Keep your destination region in mind, then compare route types
If your connection slows down in the evening, first check whether your local network is also downloading files or streaming video. Then compare different routes using the same website. BaiVPN offers 120+ countries and 160+ lines, including IEPL, relayed, and direct routes you can try for your destination. Look beyond geographic distance: check whether pages load fully, video keeps buffering, or sessions drop. Reopen the target app after switching routes so an old connection does not affect your comparison. Performance can vary with your local carrier, time of day, and destination service. Keep the route that works best on your current network.
Account access: username and password
No email required. Keep your account details safe, and get your client and subscription from the user panel.
Military-grade encryption describes BaiVPN's connection protection, but good account security also depends on how you manage your credentials. No email is required to create an account with a username and password. Save your login details somewhere secure before getting started. Get the client and subscription from the user panel, and treat subscription details as account credentials. Never post them in public forums or share them with unfamiliar tools. An encrypted connection does not replace security measures on the websites you visit. If you receive a login alert, check the website's own session status as well. When troubleshooting, share only the necessary error details and hide any credentials.
Unlimited simultaneous devices
There is no device limit; data usage is still based on your selected plan.
Look up information on your computer and watch videos on your mobile devices without repeatedly signing out when connecting at the same time. BaiVPN allows unlimited simultaneous devices and supports Windows, macOS, iOS, Android, and Linux. Device count and plan data are separate: unlimited devices does not mean unlimited data. Keep track of your remaining allowance when using multiple devices. Set up and test access on your most-used device first, then configure the others. Choose regions for each device based on what you use it for. For household use, account for shared consumption from video and downloads, and choose a monthly plan or non-expiring data pack based on your actual usage.
ChatGPT / Claude / Gemini
Example region selection
Tokyo, Japan IEPL
Check the tool's supported regions, then test sign-in and a conversation.
If ChatGPT won't open, first work out whether the page won't load, you can't sign in, or a conversation fails partway through. Don't assume every error is a route issue. Choose an exit region that meets the tool's availability requirements, then test sign-in and a basic conversation before trying uploads or other tasks. BaiVPN's international routes can improve the connection path, but they don't replace an AI platform's account eligibility, paid access, or regional rules. When working, stick with the same region where possible instead of frequently switching exits mid-session. If only one tool is affected, note the error message and check the AI guide for troubleshooting steps.
Netflix / Disney+: library availability and playback are determined by each platform.
When choosing a route for streaming, first check which region the content you want belongs to, then select the matching exit. A successful connection only means the network path is established; it does not guarantee a particular title will play. Platforms such as Netflix and Disney+ may consider your account region, content rights, and exit-region detection when deciding which library to show. After switching routes, close the old playback page and reopen it. Check the library, any playback messages, and whether playback continues smoothly. BaiVPN does not guarantee a specific library based on a region name. If you see a region warning, save the original message before troubleshooting. If you stream often, include video usage in your data plan calculations.
Read the policy first, then test it with your everyday network use.
Alipay / WeChat Pay / USDT
Need help? Open a support ticket from the user panel.
BaiVPN offers 30-day no-questions-asked refunds. See the refund policy for application steps and eligibility. To decide whether the service suits you, look beyond a single connection test: try your usual network for everyday websites, AI tools, and video playback, and check how it performs during work hours and in the evening. For issues, consult the troubleshooting guide or submit a support ticket through the user panel. Include the platform, network environment, selected route, and error message. Hide passwords and subscription credentials in any materials you share. Refer to your account records and the policy page for payment and refund details.
Coverage: 120+ countries / 160+ lines. Examples below show common regions and route types; they do not guarantee access to a specific streaming library.
Choose a route based on what you need. For everyday browsing, start with a region that loads smoothly. For AI tools, check their supported regions. For streaming, identify the target library first. A region may have multiple route types, and similar names do not mean the connection takes the same path. Don't judge performance by country name alone or assume a slowdown on one visit reflects the entire region.
IEPL, relayed, and direct describe different ways a connection is routed, not a universal speed ranking. Results also depend on your local network, the destination website, and the time of day. For a useful comparison, keep the device, network, and destination page the same and change only one factor at a time.
| Country / region | City / region | Route type | Streaming availability |
|---|---|---|---|
| Japan | Tokyo | IEPL | Library and playback depend on the platform |
| United States | Los Angeles | Relayed | Library and playback depend on the platform |
| Singapore | Singapore | Direct | Library and playback depend on the platform |
| Hong Kong | Hong Kong | Relayed | Library and playback depend on the platform |
| Italy | Refer to the route name in the panel | Refer to the labels in the panel | Library and playback depend on the platform |
| Netherlands | Refer to the route name in the panel | Refer to the labels in the panel | Library and playback depend on the platform |
Route status figures are for comparison only and may not reflect your device's actual experience. Verify with your target website after connecting. If a page loads but an app doesn't work, check the app's proxy mode and any existing session.
A route that works on your current network is more useful than constant switching. Once you find one that works, note its region and type so you can compare it with other routes if issues arise. If you contact support, include the time, device platform, target app, and specific error message; this is more helpful than saying only that it's slow. Never share your account password, full subscription details, or screenshots containing credentials publicly.
Monthly plan data resets each month on the activation date. Data packs last until used and never expire. Choose your allowance based on how often you use the service.
¥9.9 / month
Suitable for browsing, research, and text-based tasks. If you often stream videos or download files, keep an eye on your remaining data instead of judging your allowance by device count alone.
Choose this plan¥18 / month
For people who regularly visit international websites and switch between browsing, AI tools, and video. Actual usage depends on the content, so check your account's data records to see whether you need a different allowance.
Choose this plan¥28 / month
For users who need a larger monthly allowance. When using multiple devices at once, account for video, file transfers, and other activity across all devices. A larger allowance still needs to be managed based on actual usage.
Choose this plan¥158 / 300GB · ¥358 / 1000GB · ¥658 / 3000GB
Data packs last until used and never expire, making them suitable for irregular use and allowances based on actual consumption. Monthly plans and data packs have different usage patterns. Compare price, allowance, and reset terms together, and don't apply the monthly plans' “best value” label to comparisons between data packs.
Monthly plan data resets each month on your activation date, not at the start of the calendar month. If you upgrade mid-cycle, the price difference is prorated for the remaining days. Check your order and the change details in the user panel before proceeding. Alipay, WeChat Pay, and USDT are supported. Check your account records for payment status. If the status hasn't updated, verify the order before trying again.
Assess every allowance against your actual needs. Text-heavy browsing uses data differently from continuous video, and multiple devices in a household share the account's allowance. BaiVPN supports unlimited simultaneous devices, but that does not mean unlimited data. If you're unsure how often you'll use it, track your usual tasks and data usage before deciding. That will tell you more than price alone.
Understand the basics of accounts, devices, connections, and billing first. For a fuller troubleshooting process, see the troubleshooting guide.
No email required. Create an account with a username and password, and keep your account details safe before you start. Access plans, clients, and subscriptions from the user panel. Make sure you're not confusing the panel login page with information on the marketing site. If you send support a screenshot, hide your password and subscription credentials. Never post account details in public comments or forums.
There is no limit on simultaneous devices, but data usage depends on your plan. Monthly plans include ¥9.9/month for 60GB, ¥18/month for 250GB, or ¥28/month for 500GB, with data resetting monthly on the activation date. Data packs last until used and never expire. You can connect computers and mobile devices at the same time, but remember to account for usage across all of them. Households should pay particular attention to video streaming and background downloads.
Get the client from the user panel. Sign in to view your subscription details. Windows, macOS, iOS, Android, and Linux are supported. Set up the client first, then follow the panel instructions to import your subscription, choose a route, and connect. Permission prompts vary by platform, so check each one. For the full process, see the guide. The marketing site does not provide direct installer links or publish actual subscription URLs.
First check whether regular websites load, then determine whether the issue affects one app or all traffic. If only the target tool is affected, check its supported region, your account status, and the error message. After switching routes, reopen the app so it doesn't keep using the old exit. Streaming libraries are determined by the platform, not guaranteed by route names. Check proxy mode, DNS, and subscription updates using the troubleshooting guide.
Alipay, WeChat Pay, and USDT are supported. BaiVPN offers 30-day no-questions-asked refunds. Read the refund policy for application steps and eligibility. For help, submit a support ticket from the user panel with your order details or connection symptoms, and include any relevant error messages. Check your account records and support updates for payment and refund progress. Don't share pages containing account credentials publicly.
View the troubleshooting guide →
Once your account is ready, check your plan and data status, then open the client section. After importing your subscription, make sure the route list appears. Next, choose a region and test website access. Each step has a clear outcome, making it easier to find where a problem occurs. Changing system settings before you have a subscription, or judging a route before connecting in the client, can lead you in the wrong direction.
When submitting a support ticket, describe what you did, what you saw, and what you expected to happen. For example, include your device platform, network, selected region, whether websites and apps behave differently, and the error message with credentials hidden. Describe connection and billing issues separately to reduce back-and-forth and make it easier to review the outcome.
From your first connection to using multiple devices, find advice based on the issue you're facing. You don't need to learn every networking term first.
Covers payment confirmation, getting your subscription, choosing a client, and connecting for the first time, with the expected result and common sticking points at each step. For users who have opened the user panel and want to work through setup in order.
Read the full article →Follow the steps to install the client, grant system extension and network permissions, import your subscription, and verify the connection. Includes solutions for common permission prompts. Check what each permission step does before assessing the connection status.
Read the full article →Compare whole-home routing through a router with connecting each device individually. Covers hardware requirements, split tunneling, and situations where a router setup isn't recommended. The article discusses different approaches; the same configuration won't suit every device.
Read the full article →120+ countries / 160+ lines, unlimited simultaneous devices, and no email required.